Supporting psychologically stressed employees
Why should managers address conspicuous changes in behaviour?
Managers often state that they find it difficult to judge when and whether they should address conspicuous changes in staff behaviour. This is understandable because the topic of mental health is very personal, and boundaries could be crossed. Managers should therefore maintain a professional stance in such situations. Nevertheless, they can also trust their perceptions when they notice changes. As a manager, one has a duty of care and, within this framework, stressed employees should be given the opportunity to talk and, should they so wish, to receive support.
What signs can indicate psychological stress?
If you notice significant changes in a team member’s behaviour, emotionality or way of working, keep an eye on them. In the case of psychological stress, changes are particularly common in the following areas:
How can you proceed as a manager?