Hygiene measures for face-to-face counselling
We want to offer safe personal consultations for everyone involved - even in times of Corona. We have put together a few hygiene tips for you here.

Help to further contain the virus

We are very pleased to be able to currently offer personal counselling sessions in our institutes. Of course, it is still possible to have counselling sessions by phone or video chat.

Your and our protection is important to us – therefore, certain hygiene rules apply in our institutes, which must be observed by every visitor when entering our premises.

Our counsellors test themselves regularly. We would be pleased if you would also voluntarily test yourself before your appointment. You can also get a quick test at our institute.

Furthermore, the following hygiene rules apply in our institute locations:

Hygiene rules for your visit to the Fürstenberg Institut

Wash/disinfect hands
Please wash and/or disinfect your hands thoroughly upon arrival at the Institute. There is sufficient soap and hand disinfectant available in the washrooms.
Distance - in personal coaching sessions
We offer face-to-face counselling only if we can guarantee a minimum distance of 1.5 metres between counsellor and client in the counselling offices. Couples counselling is offered in larger rooms with distance maintenance.
Distance - in public areas
Please also keep a minimum distance of 1.5 metres in the public areas. Public areas include reception, waiting and washrooms.
Behaviour during cold symptoms
Whenever possible, please cough or sneeze into paper tissues or into your elbow. Dispose of the tissue immediately in the provided bins.
Particularly vulnerable groups
We recommend that people who belong to risk groups continue to use the telephone or video online counselling. The risk group includes, for example, people over 60 years of age, with pre-existing conditions, e.g. of the cardiovascular system (e.g. coronary heart disease and high blood pressure), chronic lung diseases (e.g. COPD), chronic liver diseases, diabetes mellitus (diabetes), cancer, weakened immune system (e.g. due to a disease associated with an immune deficiency or due to the regular use of immunotherapy). (e.g. due to a disease associated with immunodeficiency or due to the regular intake of medication that can influence and lower the immune defence, such as cortisone) or pregnant women.