Employee Assistance Program (EAP) / Mental Health Coaching
Investing in the health of your employees pays off
Our mental health coaching includes comprehensive mental health coaching for employees (also known as the Employee Assistance Program or EAP). It not only empowers your employees and managers, but also strengthens your entire company: a healthy organisation needs healthy and satisfied people. Investing in our Employee Assistance Program and thus in the mental health of your workforce therefore pays off.
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What is the Employee Assistance Program / Mental Health Coaching?
Mental health coaching aims to help employees and managers improve their mental health by developing strategies to manage stress and achieve personal goals.
Employees of the Fürstenberg Institut’s corporate clients can receive individual mental health coaching in 1 to 1 sessions. Whether in person or at one of the Institut’s locations, online or by telephone.
In a confidential setting, qualified systemically trained coaches help your employees and managers to find clarity about their concerns and their own solutions to their challenges. By asking specific questions and providing input, the coaches support your employees in identifying strengths, resources and potential. The aim of coaching is to empower your employees and managers so that they can regain their capacity for action and take preventive care of their mental health.
Our mental health coaching provides empowerment and relief for individual professional, private or health issues. However, our Employee Assistance Program has its limits and is not a substitute for therapy. If a current problem has underlying causes or there may be an illness requiring treatment, such as depression, our coaches will help to find suitable psychotherapists.
Our Employee Assistance Program can only be successful if it is widely accepted within the company and employees see us as a reliable and trustworthy point of contact. It is therefore important to us to provide our clients with continuous support with internal communication during the introduction of the Employee Assistance Program and beyond. Each corporate client has a designated contact person at the Fürstenberg Institut for this purpose and we provide a detailed roll-out with various supporting materials, sample texts, photos, explanatory films, etc.
To measure success, there are regular reporting dates at which we compare service usage levels, coaching issues and other parameters over a comparative period and with the industry benchmark.
Diverse issues in the Employee Assistance Program
The concerns of your employees and managers are as diverse as life itself. Our team of qualified coaches is at your side for all issues in life.
- Depressive moods
- Sleep disorders
- Risk of addiction and dependency
- Illness, death and grief
- Dealing with employees with mental health issues
- Tensions and conflicts within the team
- Leadership during change processes
- Self-care and self-management
We also cover many other issues relating to your private and professional life.
Talking helps. We can help.
How your employees access our mental health coaching
1. Decision to seek coaching
There are many different reasons for opting for employee assistance – whether it’s a current challenge, a need for personal development, a crisis or simply to get your thoughts in order – we are there for all concerns.
2. Simple appointment booking
Booking an appointment is very easy with us: in our myFürstenberg mental health platform, your employees can access our booking system with just a few clicks and book the right coach for their needs. Appointments can also be made by e-mail and telephone.
3. Anonymous coaching – in person, online, by phone
Our qualified and certified mental health coaches provide coaching in person at our Institut’s locations as well as online and over the phone, as required. All data is of course anonymised and strictly protected in accordance with the provisions of the General Data Protection Regulation (GDPR).
Services included
As a client of the Fürstenberg Institut, you receive many services that go beyond the Employee Assistance Program. These services are included in mental health coaching and your employees can always avail themselves of them free of charge.
Additional modules
With our additional modules, you can offer your employees and managers even more comprehensive support. These services can be booked as a supplement to your mental health coaching for your entire company.
Special support for managers
In our consultancy work for managers, the managers receive special support from our experts in order to do their job healthily and successfully. Our management consultants know the key leadership issues from their own experience and are therefore available as professional sparring partners for all questions and challenges for your managers. Be it dealing with mentally stressed employees, tensions in the team or personal challenges and uncertainties in day-to-day management.
Worum geht es beim Mental Health Coaching?
Bei unserem Mental Health Coaching können Ihre Mitarbeitenden und Führungskräfte sich in 1:1 Sitzungen individuell beraten lassen. Egal, ob persönlich an einem unserer Institutsstandorte, online oder telefonisch.
In einem vertraulichen Rahmen helfen unsere Coaches Ihren Mitarbeitenden und Führungskräften dabei, Klarheit zu ihren Anliegen und eigene Lösungen für ihre Herausforderungen zu finden. Mit gezielten Fragen und Impulsen werden Ihre Mitarbeitenden dabei unterstützt, Stärken, Ressourcen und Potenziale zu sehen. Unser Ziel ist es, Ihre Mitarbeitenden und Führungskräfte so zu stärken, dass diese wieder in eine gute Handlungsfähigkeit kommen und sich auch präventiv um ihre mentale Gesundheit kümmern können.
Dedicated and experienced – our coaches
Passionate dedication to mental health and years of experience characterise us and our work. These values are also reflected in our highly qualified consultants, coaches, counsellors and trainers. As your contact persons in all life situations, they have their feet firmly on the ground and maintain our high quality standards through regular further training and a strong customer focus.
Our expertise for your success – what we offer you
We have been your reliable partner for mental and corporate health for more than 30 years. As pioneers, we recognised the need for services to maintain employee health as early as 1989 and established our Employee Assistance Program (EAP) on the German market. Since then, we have continued to develop and are the leading provider of mental health coaching and external Employee Assistance Programs in companies.
Our coaches are highly qualified, certified and work for the Fürstenberg Institut on a permanent basis. As contact persons for your employees and managers, they have their feet firmly on the ground, boast many years of professional experience in various industries and provide support in all life situations. Our high quality is also confirmed by our outstanding level of customer satisfaction, which is consistently rated as "very good".
We are available for your employees 24/7, 365 days a year. In addition to in-person coaching at our 10 offices throughout Germany and 70 other coaching practices, we also offer phone and online coaching as well as a direct Immediate Support service. We provide coaching in more than 20 languages.
In addition to individual coaching, we offer your employees and managers many other support and development formats: regular webinars, “Lunch & Learn” sessions, and talks on selected issues as well as our myFürstenberg mental health platform with plenty of inspiration on all aspects of health and work.
Our locations
We are there for our corporate clients and customers throughout the world and around the clock. We have a nationwide presence with ten offices in Hamburg, Berlin, Munich, Frankfurt am Main, Hanover, Cologne, Düsseldorf, Bonn, Ditzingen (near Stuttgart) and Münster. In addition, sessions can also be booked with over 70 specialised coaches at regional locations in Germany, Austria and Switzerland. This means we can be there for our clients anytime and anywhere, be it online or in person.
How your employees access our mental health coaching
1. Decision to seek coaching
There are many different reasons for opting for employee assistance – whether it’s a current challenge, a need for personal development, a crisis or simply to get your thoughts in order – we are there for all concerns.
2. Simple appointment booking
Booking an appointment is very easy with us: in our myFürstenberg mental health platform, your employees can access our booking system with just a few clicks and book the right coach for their needs. Appointments can also be made by e-mail and telephone.
3. Anonymous coaching – in person, online, by phone
Our qualified and certified mental health coaches provide coaching in person at our offices as well as online and over the phone, as required. All data is of course anonymised and strictly protected in accordance with the provisions of the General Data Protection Regulation (GDPR).
What our clients say about the importance of mental health
Mental health has meant everything to us for 35 years. But it’s not just us, because we haven’t walked this path alone, which is why we have provided a platform for the people who implement our vision of healthy working environments, employees and companies with us: our clients. Together with companies, we are shaping the future of mental health, which is why we asked L’Oréal, Continental, Hubert Burda Media, TLGG, Kopf & Steine and Canyon, “What does mental health mean to you?”
The path to our Employee Assistance Program (EAP) in your company
Your entire company can gain access to our Employee Assistance Program (EAP) in just a few steps. It’s simple and takes mere days. Contact us and give your employees and managers the opportunity to benefit from our services!
Employee Assistance Program / Mental Health Coaching – FAQs
Mental health coaching aims to help employees and managers improve their mental health by developing strategies to manage stress and achieve personal goals.
Employees of the Fürstenberg Institut’s corporate clients can receive individual mental health coaching in 1 to 1 sessions. Whether in person or at one of the Institut’s offices, online or by telephone.
In a confidential setting, qualified systemically trained coaches help your employees and managers to find clarity about their concerns and their own solutions to their challenges. By asking specific questions and providing input, the coaches support your employees in identifying strengths, resources and potential. The aim of mental health coaching is to empower your employees and managers so that they can regain their capacity for action and take preventative care of their mental health.
Yes, we assign each client company its own account manager who supports the company in the long term. In this way, we ensure that our corporate clients always have a clear contact person at the Fürstenberg Institut. This person is in regular contact with the respective company and can offer tailor-made solutions for individual challenges or questions.
Our mental health coaching can only be successful if the service is widely accepted within the company and employees see us as a reliable and trustworthy point of contact. It is therefore important to us to support our clients during the introduction of the service and to provide ongoing internal communication. Each corporate client has a designated contact person at the Fürstenberg Institut for this purpose and we provide a detailed roll-out with various supporting materials, sample texts, photos, explanatory films, etc.
Our mental health coaching provides empowerment and relief for individual professional, private or health issues. However, our coaching has its limits and is not a substitute for therapy. If a current problem has underlying causes or there may be an illness requiring treatment, such as depression, our coaches will help to find suitable psychotherapists.
Our mental health coaching not only can reduce absenteeism by identifying and dealing with personal problems at an early stage, but also can increase motivation and performance. Identification with the company increases in the knowledge that you are taking care of your employees, while staff turnover decreases. The EAP is also a major plus point in an increasingly challenging labour market in times of skills shortages. The list goes on, and the best way to find out more about the benefits is to talk to us in person.
As we adapt to your individual needs in order to find the perfect and most cost-effective solution for each company, this question is best answered after an initial consultation.
It all stays between us.
All conversations and services as well as the use of our myFürstenberg platform are anonymous and strictly confidential. As a company, you will still receive information in the report that is relevant to you, without it being possible to identify any one individual.
